Operational Control Support Services
Operational Control Support Services at Q Freight Services encompass a comprehensive array of vital functions spanning the entire logistics process. In the export process, meticulous attention to detail is given, starting with job generation and continuing through MBL and HBL draft preparation until customer confirmation. The team ensures the seamless flow of operations, updating the system with stuffing details and seal numbers, while also providing export pre-alerts and manifest details to destination agents. Effective communication with agents remains a core focus to keep cargo status updates transparent and timely.
On the import side, the process begins with receiving pre-alerts from origin and resolving any disputes with agents. It proceeds to job creation, including generating CANs for customers and managing Bill of Entry operations in Dubai trade. The team diligently follows up with customers for DAP/DDP clearance and updates important statuses like DO and cargo.
Pre-sales operations are equally crucial, as they involve logging inquiries, coordinating with agents for RFQs, preparing and uploading approved quotes, rate filing, and negotiating rates. Routing instructions to agents are carefully registered and bookings are made efficiently.
Post-sales operations include continuous follow-ups with agents for shipment statuses, monitoring pre-alerts, verifying the completeness of documents, and tracking shipments to ensure all milestones are consistently updated. Q Freight Services excels in providing end-to-end support to streamline the entire logistical journey.
Why Choose Us?
Choose Q Freight Services for unmatched excellence in logistics. Our experienced team ensures seamless cargo transport worldwide. We prioritize reliability, timeliness, and cost-efficiency. Cutting-edge technology and a global network enable us to provide tailored solutions for your shipping needs. Trust us for a hassle-free, top-tier logistics experience.